Privacy Policy

Your privacy matters to us. This policy explains what we collect and how we use it.

Last updated: August 2026.

Who we are

Driviance ("we", "us") is a licensed Massachusetts livery service providing chauffeured transportation across Greater Boston. You can reach us at contact@driviance.com or (351) 235-7363.

Information we collect

When you contact us or request a booking, we may collect the details you provide — such as your name, email address, phone number, pickup and drop-off information, travel dates, and any notes about your trip. We only collect what we need to arrange and deliver your ride.

How we use your information

We use your information solely to respond to your inquiry, arrange and provide your transportation, communicate about your booking, and keep records required to operate our service. We do not sell your personal information.

Sharing

We share your details only with the chauffeur assigned to your trip and, where necessary, with service providers that help us operate (for example, payment processing). We may disclose information if required by law.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it.

Your choices

You may request that we update or delete the personal information you've shared with us by emailing contact@driviance.com.

Changes

We may update this policy from time to time. Material changes will be reflected on this page with a new "last updated" date.